Forum Discussion

ht_nfl_master's avatar
ht_nfl_master
5 years ago
Solved

The player I bought from the auction house disappeared

Product: NHL 21 Platform:Microsoft XBOX One How often does the bug occur? Rarely (0% - 9%) Steps: How can we find the bug ourselves? Purchase a player What happens when the bug occurs? Your play...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @ht_nfl_master 

    Check your sets. It looks like you may have put him in one that hasn't been completed yet.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @ht_nfl_master.

I can currently see him in your inventory. Are you still missing him?

  • ht_nfl_master's avatar
    ht_nfl_master
    5 years ago

    No I just got on an checked he isn’t there idk what happenend

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @ht_nfl_master 

      Check your sets. It looks like you may have put him in one that hasn't been completed yet.

      • ht_nfl_master's avatar
        ht_nfl_master
        5 years ago

        ok I will but wouldn’t the player still be in my collection if he was in a set or no?

  • sully431's avatar
    sully431
    3 years ago

    Hey I appear to be having the same problem I bought gerbe summer of chel player I sent it to my collection. And poof he disappeared ?? 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      3 years ago

      @sully431 

      I can see him on your account. Try going to My Collection and hitting Y/Triangle to search for him.

About NHL Franchise Discussion

Long-time fan? Tell us about your knowledge with the sport and the game franchise in our NHL Franchise community forum.17,625 PostsLatest Activity: 4 years ago