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ht_nfl_master's avatar
ht_nfl_master
5 years ago
Solved

The player I bought from the auction house disappeared

Product: NHL 21 Platform:Microsoft XBOX One How often does the bug occur? Rarely (0% - 9%) Steps: How can we find the bug ourselves? Purchase a player What happens when the bug occurs? Your play...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @ht_nfl_master 

    Check your sets. It looks like you may have put him in one that hasn't been completed yet.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @ht_nfl_master.

I can currently see him in your inventory. Are you still missing him?

sully431's avatar
sully431
3 years ago

Hey I appear to be having the same problem I bought gerbe summer of chel player I sent it to my collection. And poof he disappeared ?? 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @sully431 

    I can see him on your account. Try going to My Collection and hitting Y/Triangle to search for him.

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