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Jddev4979's avatar
Jddev4979
Seasoned Ace
3 years ago

The syncing bug in SB has been in the game since launch.

https://youtu.be/sq4KX3tSExA This is seriously frustrating. The objective today is to win by a shutout and I can't even do that because the game keeps going and I have to play blind.  This is ridic...
Jddev4979's avatar
Jddev4979
Seasoned Ace
3 years ago
@EA_Aljo The video has no views so I can see that you didn't even open it or send it to the dev team.
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

@Jddev4979 

It's an issue the dev team is aware of. It's also very rare to have happen in an online mode. I watched this video previously and I see it currently has 8 views so I don't know why you were seeing that it didn't have any. Unless they all occurred today. I watched it again and definitely recall seeing it before. Regardless, it's probably not something we can do anything about since a fix went out that resolved this for online modes. Did you try what I suggested previously? Have you performed any other troubleshooting? How often is this happening?

  • Jddev4979's avatar
    Jddev4979
    Seasoned Ace
    3 years ago
    @EA_Aljo https://youtu.be/wwh-AMtB5zE

    It happens pretty often. At least 2 times per week. In a week I usually play 15 to 20 SB games.

    If the game isn't randomly disconnecting from servers, it's doing other weird inexplicable things.
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      3 years ago

      @Jddev4979 

      Are you able to pause and get the game to return to normal or does that only happen after a goal is scored? Have you tried any troubleshooting for the disconnects?

      • Jddev4979's avatar
        Jddev4979
        Seasoned Ace
        3 years ago
        @EA_Aljo I am able to pause the game, but when I resume, it takes me back to the syncing screen. I can see everything that happens in instant replay, it seems like the overlay of the transition just doesn't go away until the next whistle.

        I fully shutdown my Xbox Series X every night, so every time I start it up it goes through a full startup cycle. It's hard to force this issue to happen, it seems random but so far I mostly see it with Hedman.

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