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Rdredemption605's avatar
Rdredemption605
5 years ago
Solved

Unable to connect to ea on xbox

For about a year now I been trying to get my brothers ea account to work. Its not on a existing account and has been verified. But as we try to get battlefield V or log into the app on xbox it tells ...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hi there, @Rdredemption605.

    Please have your brother contact an advisor. To do that, message @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @Rdredemption605.

Please have your brother contact an advisor. To do that, message @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

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