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I tried playing a online versus against a friend who lives less than 4 miles away, and it froze 3 times mid game in different parts of the game, randomly. We tried on both ends to troubleshoot our connection, followed all the steps via support, none worked. The final time was in the third period of a good game, and made us restart every time.
Please help me so I can enjoy playing against friends during this tough time!
- EA_Aljo6 years ago
Community Manager
Online Versus uses a peer to peer connection. You're not on our servers for those games. Are either of you on a wireless connection? Also, can you both check the NAT setting? You can find that in your console's network settings.
- 6 years ago
I was not playing online versus. I was playing single player Hockey Ultimate Team Squad Battles. My friend was also playing this at the same time (not the same game as me though) and his crashed too, indicating a problem with EA servers.
- EA_Aljo6 years ago
Community Manager
Squad Battles uses an online connection since it's HUT so it could be any number of reasons for disconnecting. We were having an issue last week, but I'm not aware of any currently. Since you're frequently disconnecting, we should go through some troubleshooting. First, are you on a wired or wireless connection?
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