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Online Versus uses a peer to peer connection. You're not on our servers for those games. Are either of you on a wireless connection? Also, can you both check the NAT setting? You can find that in your console's network settings.
I was not playing online versus. I was playing single player Hockey Ultimate Team Squad Battles. My friend was also playing this at the same time (not the same game as me though) and his crashed too, indicating a problem with EA servers.
- EA_Aljo6 years ago
Community Manager
Squad Battles uses an online connection since it's HUT so it could be any number of reasons for disconnecting. We were having an issue last week, but I'm not aware of any currently. Since you're frequently disconnecting, we should go through some troubleshooting. First, are you on a wired or wireless connection?
- KeaganM666 years agoRising Novice
@EA_Aljo Okay so imagine the same issue this guy is having but every single game for me. I even set a designated static IP address, opened ports for the IP to connect to EA and NHL better and still having the same issue. Its literally unplayable. I went through customer service with EA, my ISP and Xbox all useless.
- EA_Aljo6 years ago
Community Manager
What exactly is happening? Are you getting input lag? Is the game speeding up and slowing down? Are you disconnecting? Are you on a wired or wireless connection?
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