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nafenecki's avatar
nafenecki
4 years ago
Solved

Unsold auction cards won’t send back to collection

Product: NHL 21 Platform:PlayStation 5 How often does the bug occur? Rarely (0% - 9%) Steps: How can we find the bug ourselves? Have an unsuccessful auction maybe. What happens when the bug occu...
  • nafenecki's avatar
    nafenecki
    4 years ago

    Okay I just did that and was left with just a blank lineup and it still didn’t work. 🙁 I know this sounds like a minor issue but it’s driving me nuts!

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

@nafenecki 

How many items do you have? Any way you can clear up some of your existing items to see if you can make room for items from the inbox? 

  • nafenecki's avatar
    nafenecki
    4 years ago

    The only items I have in my collection that are not already placed into a set are the cards I have assigned to my active lineup. 

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @nafenecki 

      Hmm..okay. Have you tried power cycling the PS5 to see if that clears up the error? 

      • nafenecki's avatar
        nafenecki
        4 years ago

        I did multiple times and also loaded it onto my ps4 to try it there and same problem on that machine as well, so I don’t believe it is a PlayStation problem. 

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