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Nxckles's avatar
Nxckles
New Vanguard
5 years ago

Unusually high ping to Central servers in EASHL

I've spoken to a dozen or so people in Western Canada and the Northwest USA and they all have the same issue as me. For whatever reason we get higher ping to the Central servers than to the Montreal ...
Nxckles's avatar
Nxckles
New Vanguard
5 years ago

I have been using google's DNS for years, and even tried using cloudflare's DNS servers.  No difference

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hello, @Nxckles 

    Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot me the results? Instructions are here.

    • Nxckles's avatar
      Nxckles
      New Vanguard
      5 years ago

      @EA_Aljo

       
      I don't know if this pings the central servers since they're on Amazon AWS servers.

       

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @Nxckles 

        Your test looks ok. Are you getting some lag or are you just noticing higher ping times?

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