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Nxckles's avatar
Nxckles
Seasoned Adventurer
5 years ago

Unusually high ping to Central servers in EASHL

I've spoken to a dozen or so people in Western Canada and the Northwest USA and they all have the same issue as me. For whatever reason we get higher ping to the Central servers than to the Montreal ...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@Nxckles 

Your test looks ok. Are you getting some lag or are you just noticing higher ping times?

Nxckles's avatar
Nxckles
Seasoned Adventurer
5 years ago

@EA_Aljo no lag/ping spikes or packet loss, just consistent ping times that are much higher than they should be.  It seems like most West players in a popular NHL 21 6v6 EASHL league (LGHL) are having this problem as well despite being closer to the Central server than the East/Northeast servers. (at least for Xbox, not sure about PS4)

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Nxckles 

    Just so I understand you right your gameplay is fine and there's no lag or input delay, but you're concerned about the ping times?

    • Nxckles's avatar
      Nxckles
      Seasoned Adventurer
      5 years ago

      @EA_Aljo there is more input delay with the higher ping times we get on Central, and it's noticeable.  Games feel more responsive on servers that are further away in the Northeast or East servers (depending where you are along the West coast).

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @Nxckles 

        Thanks for the feedback on this. Unfortunately, I'll pass it on to the dev team. For now, the best I can do is go through some connection troubleshooting. Let me know if you want to do that.

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