Product: NHL 19Platform:Microsoft XBOX OneHow often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? So I know you guys are aware of the issue where you guys removed the 96 Bobby Hull monthly collectable without notifying any of your paying customers is quite rude and not good for business What happens when the bug occurs? You removed the content so I cannot state a proper what happens what happens is tier 5 monthly reward collectables is goneWhat do you expect to see? Should be my tier 1-5 monthly collectables is the set portion of Hut that was there march 1 through 7.Was the issue in online or offline mode? OnlineInsert Game Mode or Feature here HUTWhat time did you see the bug? (HH:MM AM/PM) 10:10amWhat is your time zone? AST - GMT - 9:00What is your gamertag/PSN ID? Terrible T 420PS4 Crash Reporting: Please copy the text you put in the crash report here. EASHL issues? Please insert your Club Region. What is your game language? EnglishWhat happened to my 96 Bobby Hull Collectable I could acquire go?

Yes, saw this today as well and would like an update or correction to this from EA Sports asap. Bobby Hull 96 was clearly a reward for playing in March and now has been removed, either accidentally or intentionally. Some fix or explanation is warranted.

What's the point of collecting when there is no legend to obtain? @NHL_Live_Support .. Who is replacing Bobby Hull? Stop giving out vague answers that avoid your responsibility in the matter you have removed our tier 5 monthly rewards

This is straight up foolish if ive ever seen foolish ever.Thank you for contacting us. Sanjeev will help you soon.SanjeevThank you for contacting EA HELP, my name is Sanjeev, may I start with your first name please?youAaronSanjeevNice to meet you Aaron. I hope you are doing good.SanjeevI can see that you have created the case for NHL 19. Could you please explain how may I assist you in this game?youIn my sets on HUT I remember going in there and seeing Bobby Hull was this months card you get with monthly tradein cards and now my last box is goneyoumy last monthly list shows my last box I will receive a x65 and god plus pack and that's all, there isn't any box to trade in the x65 after I receive ityoui have 5 boxes total and the last one is to trade in 3 for 1 monthly cards and the one before that is where i gain the x65youafter the x65 i should have another section of boxes to fill in which would give me Bobby Hull and its goneyouok are you atill here?????SanjeevI apologize for the delay in response.SanjeevYes I am right here, and checking for the options.youokSanjeevThank you!youwell you know my issue now and its been that way since i noticed yesterday and not ok if im going to collect all the cards and not be able to get the player after all of that, i got running around i gotta do so please leave a chat with my options or what the fix may beSanjeevThank you and thanks for waiting so patiently.SanjeevAs I checked, I am not seeing any option to fix the issue you've reported however as you are our valuable member, so I am just checking for the available options for you.SanjeevPlease let me know if we are connected.youi know it was there before and nbow its gonewellSanjeevMay I please know your Xbox GT?>younewport420ajcyouNewport420AJCSanjeevThank you!SanjeevYou are missing competitive seasons rewards, right?SanjeevPlease let me know if we are connected?SanjeevAs I have not received any response from your side, so I am now ending this session, if you need more help, please get in touch with us again.https://help.ea.com/en-us/help/faq/contact-ea-help/

I thought I was the only one having this issue, guess it's everyone.

Hey everyone, Please continue to collect March collectibles and you will be able to submit them before the end of March!

Where did Bobby Hull go? | EA Forums

17 Replies

TerribleT420
7 years ago
I love how EA 8s just ignoring the issue and its customers they must love having the market locked down can * everyone over and nothing we can do next year will be the first year I wont ne buying EA NHL in over 10 years.. 10 years I have been a die hard nhl player and never have I ever seen such avoidance of a simple question where is our march tier 5 legend reward?? It's been a week now and not one suggestion from EA as to wtf is happening they just ignore it and eventually they will ruin the fan base
glockman1022
7 years ago
EA Sports Users -
I'd like to make a suggestion. If this is the kind of reply that we receive for issues that we've faced, we should do a little research online and obtain the EA Sports CEO and contact him/her via phone and email. Provide clear information and screen print examples. Perhaps that would help. Once I find the information I'll post to the forum, if someone finds it before me please post.
tonetone0730
7 years ago
EA is horrible. I called them because i didnt get player for completing challenges, they accused me of filing a fraudulent complaint..Are they for real..Now what happened to Bobby Hull in March Challenges. Buying packs is a ripoff, you get garbage, been playing NHL for the last 3 years about to stop...Screw EA and their BS....
RarAle2
7 years ago
https://www.linkedin.com/in/tyler-horsfall-11a22166/
NHL_Live_Support
NHL Team
7 years ago
Hey all,

Please view the banner in HUT regarding the March monthly player. It's all fixed now 🙂
TerribleT420
7 years ago
Fixed no its not you took our right handed rw and left us with another left shot center for months in a row you guys really suck let's make sure they will never get a good player who shoots right a$$holes
Lucahh77
7 years ago
* you

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Where did Bobby Hull go?

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