Why can't I speak to a real person!!!!!
This is the worst excuse for customer service I have seen in awhile. Try to call your number only to be told to come to this stupid site where my question still isn't answered and I still can't get a...
Forum Discussion
Just to clarify about the Call Back - did you contact us via https://help.ea.com/en/contact-us/ask?
If you followed these steps:
1. Click the link https://help.ea.com/en/contact-us/ask and log in with your Origin name and password.
2. Where it says: ’What Can We Help you With’, type in ‘NHL 2014’
3. Click Find Solutions
4. Select "Billing/Purchasing" from the drop-down list and also select your platform from the list.
5. Click: Find Solutions
6. Scroll down a little and on the lower right hand side, Click "I Still need Help"
The Window Will Open...
You’ll now see the available contact options, depending on your geographical location and the time of day. For US customers, Call Back or Live Chat are the best options. If you select Call Back you enter your name and phone number there and a game advisor calls you back at home.
Reading your post, Simonsays021, it appears you actually called in directly. Is that the case?
Oh yeah? Mind helping with this?
http://answers.ea.com/t5/Dragon-Age-Inquisition/My-account-was-definitely-hacked-and-EA-help-doesn-t-exist/m-p/4092239#U4092239
Because with your new call back system, I am sitting here while my account is being hacked and EA is not available to help that.
