Community ManagerHey @gold-dolphinn, have you gotten your packs at this point?
Community Manager@DJ_Bildo@gold-dolphinn@tvmcdaniels
Please see the following post for info on pre-order packs. Please also note that the 10 HUT packs are only available to players who have purchased a digital download version. The article details which SKUs provide what and when.
http://answers.ea.com/t5/Technical-Issues/Pre-order-NHL-16-and-NHL-Legacy-Edition/td-p/4790836
Digital Download offer for NHL 15 owners:
NHL 15 owners who pre-order NHL 16 from the PlayStation Store or Xbox Games Store receive 10 HUT Gold Packs upon signing in to HUT.
I ONLY RECEIVED 3. 2 FOR THE DELUXE EDITION AND 1 FOR THIS
NHL 16:
Pre-order NHL 16 and get up to $15 worth of Hockey Ultimate Team™ (HUT) content (15 HUT Gold Packs).
I HAVE NOT RECEIVED THE 10 FOR DIGITAL DOWNLOAD I HAVE NHL 15 AND PLAYED LAST WEEK STILL NO PACKS
NHL 16 DELUXE EDITION DIGITAL DOWNLOAD XBOX ONE
9/12/2015 EA SPORTS™ NHL® 16 DELUXE EDITION Microsoft account
@EA_Barry I have the same issue. I played NHL 15 and preordered NHL 16 on Xbox Live so that I would get the 10 bonus packs on startup.
I got the returning user bonus (one pack) but did not get the 10 packs. I contacted EA help and they said is was a known issue and would be sorted out that night. This was 2 days ago. Would love to see this resolved.as otherwise I would have done a different preorder.
