Why didn't I recieve ten packs for pre ordering on the xbox one?

Hey, I pre ordered NHL 16 on the xbox one but didn't recieve ten packs when i entered ultimate team. I played NHL 15 ultimate team, I have checked every where in the HUT menus for the ten packs and d...

EA_Barry

Community Manager

10 years ago

@DJ_Bildo @gold-dolphinn @tvmcdaniels

Please see the following post for info on pre-order packs. Please also note that the 10 HUT packs are only available to players who have purchased a digital download version. The article details which SKUs provide what and when.

http://answers.ea.com/t5/Technical-Issues/Pre-order-NHL-16-and-NHL-Legacy-Edition/td-p/4790836

Anonymous

10 years ago

Approved

I pre-ordered the digital version from the xbox live store. still did not receive the 10 packs yet.

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Why didn't I recieve ten packs for pre ordering on the xbox one?

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