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Anonymous's avatar
Anonymous
8 years ago
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why is NHL 18 the only game that my PS4 wont read

why is NHL 18 the only game that my PS4 wont read this is the second console it won't work on and the first one we tried will no longer read disks at all and now mine which is only almost a year old w...
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
8 years ago

@Marlee66689 Hi, it sounds like the disc itself is damaged/dirty. Perhaps if you try a disc cleaning/repair kit that may help. 

If you're having hardware issues on 2 consoles in a row, you may want to check for environmental factors. Be sure to check that the system has sufficient airflow, and that its vents aren't clogged with dust or animal hair. If the vents are blocked perhaps the system is getting overheated, leading to damage. 


Thank you. 

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