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MangoXOO's avatar
4 years ago

wont load in matches

Product: NHL 22
Platform:Xbox Series S
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try to load hut rush/hut challenge/play now game and gets stuck in game setup screen after selecting "ready team". Getting stuck in both offline and online. I have tried to restart and pull power cord off and clearing alternate macs as per some old instructions. Actually seems this affects all modes.
What happens when the bug occurs? Game freezes need to restart console
What do you expect to see? This issue getting fixed?
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here HUT rush, HUT challenges, Play now, all modes
What time did you see the bug? (HH:MM AM/PM) 15:00 am
What is your time zone? EET (ART) - GMT + 2:00
What is your gamertag/PSN ID? MangoXOO
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

try to load hut rush/hut challenge/play now game and gets stuck in game setup screen after selecting "ready team". Getting stuck in both offline and online. I have tried to restart and pull power cord off and clearing alternate macs as per some old instructions. Actually seems this affects all modes.

2 Replies

  • Well i deleted all game data and seems to have fixed it, atleast play now wroks. However i think i lost my franchise mode doing so.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hello, @MangoXOO.

    I'm glad you got that resolved. Normally your saves will download from the cloud, but I've heard of that not happening before. Unfortunately, it's always a possibility. If you have any other issues, please let us know. Thanks!

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