World of CHEL Error
Hello, I have been having this issue since the game was released. Every time I try to load World of Chel I recieve an Error screen that states failed to retrieve data. I have been on the phone with...
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So I've updated my PS4 game to the latest version of NHL19 however when I try to open the World Of Chel menu I am left with the Failed to Retrieve Data error and a long code (see attatched picture)
This has been going on since the day of release and given that its the only real new feature mode since last years game it's annoying that its the only mode that does not work.
I should also point out that i've tried the whole opening ports, deleting data, reinstalling, rebuilding database, restoring licences etc but it still does not work. I tested it with another account and it works (but not useful for me) so this surely has to be a server issue at EA end.
Every single time I try to load World of Chel on my Xbox One I am given a failed to retrieve data error which has been going on for over a month now. I have tried every single step given to me by tech support 3 times. WILL THERE BE A FIX FOR THIS?! Seems ridiculous to be going on this long.
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- EA_Aljo2 months ago
Community Manager
