Xbox keeps freezing and turns off
Hi guys, i am having heavily issues with online games during HUT. The game keeps freezing during games and then my xbox is shutting down completly. The picture freezes for about 10 seconds, then i...
Forum Discussion
@EA_Blueberry i moved it from under the desk to next to the desk. So, there is nothing that could lead to overheating. I also checked the temperature, not warm at all.
Dust should not be a problem yet. The console is just one week old.
Just noticed another thing. When the games freezes I am able to return to the home screen and shut down NHL 22. Therefore I guess the problem is the game not the console.
Dust should not be a problem yet. The console is just one week old.
Just noticed another thing. When the games freezes I am able to return to the home screen and shut down NHL 22. Therefore I guess the problem is the game not the console.
EA_Blueberry
Community Manager
Community ManagerHey, @r3ns0n
Do you happen to have any devices plugged into the console or use an external hard drive with it (whether for the game or not)?
- Hey @EA_Blueberry,
no, i have not. I reinstalled the game and now it works well so far. Probably some software bug.
Thx for your support. Hey @EA_Blueberry ,
no, i have not. I reinstalled the game. It works fine so far. Probably some software bug.
Thx for your support.
Have a good one :-)
- EA_Blueberry@r3ns0n Glad to hear it's working. Sorry for the trouble!
Hi @EA_Blueberry ,
unfortunately the problem occurred again. I was not able to play the two games i started today.
Same failure. Game freezes after 3 mins, grey/green pixel screen, then xbox is shutting down.
I try to reinstall the game again but it is not the solution i want to have in long term.
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