Xbox Series X Unexpected Error

No because most people I play with have there own clubs .

im the only one in my club .

most people aren’t getting it because most don’t have a series x/s

but I can assure you, this is a very common problem with the new consoles .

ive never had an unexpected error .

Now this just sucks because I can’t even play in my club for 20 days and compete for the cup 

@Crispy-_-Shotz 

We'll definitely keep an eye out for this. Unfortunately, I don't have anything else to suggest at the moment.

Well thanks for your help and responses Anyways.

definitely tried a lot 

fingers crossed this issue gets brought up more and is fixed soon.

Or at least finals be how regular season is .no loss before puckdrop in the meanwhile until a fix .

because this really sucks .

I’m buying a xbox one now off kijij for the time being .

my last possible solution is maybe it’s a 4K related thing? Never had 4K capabilities before on the old one .

I’m going to try an host a game on a side account and see to avoid another loss in my main club (that I can’t play in Anyways)

unfortuantely I’m going to cost someone else rp if this dosent work

@Crispy-_-Shotz 

You could try turning off 4K in the settings. I'm running 4k@60 and have not been having issues so far.

Yeah the display settings didn’t help.was worth a shot because I tried  everything .

I was able to play 2 games and the third one got an unexpected error on load up. Another loss for my club and team.

Definitely going back to the old Xbox until I hear of a fix/ regular season is back ...

this sucks

i don’t know why more people haven’t complained, such  a major issue.

I WOULD ALSO LIKE TO POINT OUT AND MAKE IT KNOWN SINCE THE THREADS TITLE IS XBOX SERIES X UNEXPECTED ERROR THAT IS A XBOX SERIES X AND XBOX SERIES S ISSUE. SO THIS IS A XBOX SERIES ISSUE.  THAT IS THE CONSOLE I USED AND I GOT 5 UNEXPECTED ERRORS YESTERDAY USING THE SERIES S CONSOLE.  I HAVE SWITCHED BACK TO THE OLD XBOX TILL THIS ISSUE IS DEALT WITH AND THE ERRORS HAVE STOPPED.

Yeah it’s definitely a series issue...

I see a lot of people in discord’s for esports and other leagues getting the unexpected error. 
I’m trying to get them to report it but they feel it’s a waste of time/ ea’s not going to do anything .

I hope people really make this issue known so a fix can come soon

@Crispy-_-Shotz 

Thanks for the additional info. I play in LG and follow reddit pretty well. Can you link me to some threads where this is being discussed?

This is the same issue as mine. Im good so far since changing my DNS on my Xbox but I’ve only played a few games 

@GulagGaryTV 

Great! I'm glad that helped! Please let me know if you start having trouble with this again.

...

EA

Can you please let me know why you are deleting my message? You've now deleted it 3 times. I have it saved. I can just keep posting it.

I've now lost 8k+ RP (34000 - 26000) and anyone that is with me lost RP due to this bug. I play goalie, thus if I get an error currently my team loses. I am currently an NHL player on LG. I am a staff member of the i3HL. I know both of these communities well. There is an issue with NHL 21 and the connection to EA on the Series X and S console. It is no longer an issue for individuals. My friends will no longer play with me due to the fact that this happens around 40-50% of the time. I am also being asked to hook up my old Xbox "to be safe". Both LG and i3HL have addressed the issue of remaking games due to this error.

I have done the following:

- Reset Modem

- Reset Router 

- Reset Xbox

- Change Gamer Picture

- Change DNS Server and alternate DNS server.

- Ensure UPnP is enabled

My connection is better than most. I have 1GB Down, and 1GB up on municipality internet (not a big ISP). This means no throttling, no data caps, and any other issues you'd flesh out with a large ISP. 

My networking architecture is as follows: 

Xbox (ethernet) -> Wall Port -> Router -> Modem.

Here are a couple of tidbits about this issue.

1.) None of these issues occur on the past generation consoles. (I have tested the Xbox One). This suggests something hardware or networking wise on the new Series consoles are causing issues.

2.) We are able to connect and play any other game just fine on the series X and S including EA titles.

3.) Some users have reported to me that External Hard Drives resolves the issue(s). This yet again suggests a hardware issue. TESTED - DOES NOT FIX

4.) When we get the unexpected error we are completely disconnected from EA. Sometimes restarting the game does not fix this issue. This suggests a networking issue.

5.) The issue occurs when I host as well as not host in the Dressing Room.

I have also noticed the following

• For games that work during the team introductions, there will be a 1-second skip or lag with animations.

• When the error occurs this skip does not occur. This might suggest a network disconnection?

Due to this, I can tell my party when I'm about to get an unexpected error before it even occurs. 

PLEASE NOTE:

I have now just spent 80$ on an external SSD as a test. Uninstalled the game off the internal and installed it on the external SSD. The error appeared within 3 games. I'm trying my best to assist with troubleshooting. Please do not delete this post without at least letting me know why it's being deleted.

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@EA_Aljo wrote:

@Crispy-_-Shotz 

This only happens when you host though? Can you just have one of your teammates host games instead? As far as the actual issue goes, I don't have any new information on this. Hopefully, we'll find out what's causing it. It's not happening to everyone so that makes it harder to reproduce and resolve.

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This is happening to everyone with a series x. There are 3 series X players on my club. It's impossible to play. Everyone in the world of chel community is aware of this issue. We just want EA to acknowledge. I lose 3000 rp a night to these errors. It is so frustrating. 

I’m playing on the XSX and getting an unexpected error every few games. The game starts to load fine, but right where EA Syncing would appear, I get booted and lose RP. There are three of us that have XSXs in our crew, and the unexpected error only affects us; the three others playing on XB1 don’t get the error. EA needs to acknowledge this issue and develop a patch to fix it, instead of deleting posts detailing it. 

I found that taking out an IMGUR link stopped the deleting of my posts. Looks like it was some sort of auto-block of imgur links.

@HarmGoesHam 

We're not deleting your posts. Most likely the imgur link is causing the issue, as you've noticed. As far as Series X consoles experiencing this issue goes, it's something we're aware of the reports of, but haven't been able to reproduce. We're keeping an eye on this and will update when we have some news.

Do you have an "Insider" Xbox Series X or a normal commercial version?

@HarmGoesHam 

I haven't installed the Insider Hub yet if that's what you mean. If you uninstall it, does it still happen?

That's correct. Uninstalling and reinstalling the game still presents an error.

Here is the External I bought as a test for different HDD's as well: Samsung Portable SSD T7 Touch.