Apex legends full screen problem
In full screen mode, the game shows blank screen with the music playing in the background. Any Solution? The game is back in window mode. The game was working perfectly since the launch. My laptop mo...
Forum Discussion
Thank you for your reply. Here is my dxdiag details.
EA_Darko
Community Manager
Community ManagerHey @RD_rdx can you go ahead and ensure that when launching the game you are doing so on your Nvidia GPU and not the integrated card.
To change from your integrated card to your Nvidia card:
Open "Nvidia Control Panel".
Select "Manage 3D Settings" under 3D Settings.
Click on "Program Settings" tab and then select the program you want to run.
Select "Preferred graphics processor" in drop-down menu and then select use the dedicated graphics card, select High-performance Nvidia processor.
Darko
- @EA_Darko
I hate game support teams.All of you are ready to give ready answers.
When your ready answer fails to solve the problem, you disappear.
You do not accept ownership of the problem. it's not our problem, it's your problem , its origin problem , it's apex legends makers problem- EA_Darko
If you are having an issue @Lyviq then please let us know what it is and we will do what we can.
AHQ is a global community focused on players helping players. If you are having an issue that requires immediate one to one support then please contact our live support team.
You can contact our live support at help.ea.com.
To request a callback or speak with a chat adviser:
Click on your product Origin
Then select 'PC
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Finally, you can choose to receive a callback or begin a chat.
Darko
@EA_DarkoDo not worry I met 2 times with live support.I got ready answers in 2 interviews. Are the drivers up to date? What is your anti virus? Is your windows up to date? as. I threw the latest format.my problem still continues. "Since there are few people currently experiencing this problem, you do not undertake it or try to solve it."
