Forum Discussion

awmslayer's avatar
awmslayer
7 years ago

Battlefield 5 duplicate?

As shown in the image above, why is there 2 Battlefield 5 in my Origin library?
technical issues
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
7 years ago

Hey @awmslayer that is certainly an odd one. Can I ask if you have made two orders for the game by any chance?

Best thing to do in this situation is to speak with one of our live support advisers who will be able to look into your account and advise you further.

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

  • awmslayer's avatar
    awmslayer
    7 years ago

    I am certain I did not order a 2nd copy, since there are no deductions whatsoever to my bank account.

    • Cat_KAT_3D's avatar
      Cat_KAT_3D
      7 years ago

      Maybe the Trial one is still in your library, ?🤔

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