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BLUAV8R's avatar
BLUAV8R
10 years ago
Solved

Can't send friend request, Origin confused on friend status

Me and my friend logged on today to find we were not in each other's friends list when we tried playing battlefront. I tried to re-add him by searching his name when choosing add a friend and his pro...
technical issues
  • BLUAV8R's avatar
    BLUAV8R
    10 years ago

    It must have been a server hiccup, because I logged back in today to see that he was listed once more as a friend for me. So it looks like time fixed the issue.

    Solution for anyone who reads this in the future with the same problem: Time. Wait it out overnight and see if it fixes the issue, I woke up to find me and him listed as friends again.

EA_Nils's avatar
EA_Nils
Icon for Community Admin rankCommunity Admin
10 years ago

@BLUAV8R Hi there,

It does sound as if both of you already did some of the common troubleshooting. Outside of that I could only think of resetting your internet connection, but this would be a long shot.

As this could have been a server hiccup and someone else did report something similar around the time, I would like to know whether this is still on-going for you or whether you are now able to interact with each other again.

Let me know.

Cheers,

Nils

  • BLUAV8R's avatar
    BLUAV8R
    10 years ago

    It must have been a server hiccup, because I logged back in today to see that he was listed once more as a friend for me. So it looks like time fixed the issue.

    Solution for anyone who reads this in the future with the same problem: Time. Wait it out overnight and see if it fixes the issue, I woke up to find me and him listed as friends again.

    • EA_Nils's avatar
      EA_Nils
      Icon for Community Admin rankCommunity Admin
      10 years ago

      We have since seen a few more reports and are investigating the root cause for these issues.

      Thanks for the update, glad to hear that it is working again for you now.

      • Anonymous's avatar
        Anonymous
        9 years ago

        Currently, my brother and I are having the exact same issue. 

  • Anonymous's avatar
    Anonymous
    10 years ago

    Hi...

    This is still an ongoing problem for me and my friend too... it sometimes sorts itself out but it is kind of annoying when you want to play together...

    • EA_Nils's avatar
      EA_Nils
      Icon for Community Admin rankCommunity Admin
      10 years ago

      @AmokXis Hi,

      We are still investigating the recent reports in regards to the friends list and have a few questions that may aid us:

      1. What's the name of your friend?
      2. Is there any specific game you want to play together, or is the issue rather with the basic friends functionality such as chat?
      3. What happens when you try to add another friend, do you get an error message?
      4. What happens when you try to remove your current friend and then add it again. Any error message?

      Cheers,

      Nils

      • gguedes1212's avatar
        gguedes1212
        7 years ago

        1. 1dali

        2. Apex

        3. No, i added some randon person to check and when i clicked to send friend request it worked normally

        4. he doesnt even show on my friends list

  • GrimReckoning11's avatar
    GrimReckoning11
    10 years ago

    I'm having the same trouble. Please help.

    • EA_Nils's avatar
      EA_Nils
      Icon for Community Admin rankCommunity Admin
      10 years ago

      @GrimReckoning115 Hi,

      We are still looking into this. The team has a few more questions to assist them with the investigation.

      1. List the name of one of your friends who you have tested this with.

      2. Describe what exactly doesn't work.

      3. How did you find out that it doesn't work? Where you attempting to play a specific game together?

      4. When did you first notice it?

      5. Did it work since intermittently?

      Thank you very much for your help in advance.

      Cheers,

      Nils

      • Anonymous's avatar
        Anonymous
        10 years ago

        Hi Nils - having this same issue.  Going to copy your questions with my responses.  Started experiencing this issue as of Jan 20th, but everything was working fine on Jan 19.  My friend CMR_DOWN and i are friends on Origin, but as of Jan 20th, he no longer appeared as my friend.  My other friend still appears as friend, issue is just with CMR_DOWN and myself.   I had called support and my case # is 22190963.

        1. List the name of one of your friends who you have tested this with 

                         -CMR_DOWN (i only have 2 friends on my list.  All functions work fine with my other friend)

        2. Describe what exactly doesn't work

                        -We cannot see each other on friends list, even though we are both online and all Privacy Settings are appropriate

        3. How did you find out that it doesn't work? Where you attempting to play a specific game together?

                       -We were going to play Star Wars Battlefront, went to invite him to party but he was not on my friends list

        4. When did you first notice it?

                        -January 20th, 2016 the issue started.  On the 19th we were able to see and invite one another.

        5. Did it work since intermittently?

                        -Has not worked since.

        If there are any other data elements that would help please let me know.

        --HLghtimes

  • NeurosisPuddle's avatar
    NeurosisPuddle
    10 years ago

    Its still goig on Ran OriginClintService in admin before and after starting origin. Rebooted computer. My friend does not show up on my list anymore and I can not send him a request. When I look at his profile I show up in other friends but he can't see me on his friends list and I can not see him on mind. I had just convinced him to start playing SW Battlefronts and he tries to login and this happens. Really!?! Please see you guys can fix this of give a work around.

    • olminchen752's avatar
      olminchen752
      10 years ago

      Me and a friend of mine had this problem too, after trying the solution in this thread, it worked again, thank you!

  • Anonymous's avatar
    Anonymous
    9 years ago

    I am having the same problem currently

    • DCGumby's avatar
      DCGumby
      9 years ago

      Yup, problem is still happening. Same thing, sent a friend request to my buddy (beaverdreams) and he never received the invite. he sent to me, same thing. now i can spam send friend request and it does nothing. I mean, its been a year and this is still an issue? would it ever be possible for EA to drop the origin thing and just go with steam? their distribution program is proven and flawless, plus i am sure there would be a * tonne of people who would pick up the game. I mean if EA cannot dedicate enough money and resources to fix their distribution platform why even bother? would be more cost effective to let valve worry about it. 

  • condog232's avatar
    condog232
    7 years ago
    this sounds like an identical issue to what i have been experiencing with my buddy here on 2/7/19 with no success, we havent waited long but yes this issue seems contingent
  • showr0v's avatar
    showr0v
    6 years ago

    There is no friend request option in my origin app . this app contain lot of bugs please fix this in update version,

  • TheLazlo's avatar
    TheLazlo
    6 years ago

    @EA_Nils 

    Hello there,

    Names are Blitzzqt and LazloXY (mine), trying to play Apex, cant add as a friend, others work just fine. Thanks in advance 🙂

    • shiftclickme's avatar
      shiftclickme
      6 years ago

      Same issues here. Apex Legends and can't add a friend. "Send Friend Request" does nothing and I haven't received any notifications at all from him. Please figure this out. It's 2019 and online friends lists are nothing new.

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