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Darktemplar181's avatar
4 years ago
Solved

Can't unlink my steam account Apex

So i got banned a few days ago just because i word that has dfifferent meanings but EA thinks it is "toxic" (Maybe watch the context EA instead of permaban my account?). Now i want to unlink my banned origin account from steam but i can't do it because it is banned. I talk to support team and they said they can't do anything and they reject my petition. So now i got steam linked to banned account and can't remove it, can't play my game from steam. Any tip? Because i am really angry right now, never saw this kind of incompetence

6 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Darktemplar181,

    We aren't able to assist with unlinking or making any changes to an account that has been banned.

    All ban appeals go through our Terms of Service team, who has the final say in those matters. If they've declined to remove that penalty after multiple reviews, I'm afraid we won't be able to change this at all on the forums either.

  • @EA_Mako Yes but that means that i cant ven unlink my account? That's intrusive to my steam account, i should decide if i want that account or not
  • @EA_Mako I talk to them 3 times and one with live chat, they are not even reading me, like i said in other post, i wasn't toxic, i used the word "*" as "delay" (learn this second word a few days later as a better synonim) but they still rejecting my appeal. It is very frustating because i love Apex and i didn't use the word to offend anyone, i was just describing that can't spam my ability. I said "wait mate it has a small *" and i write it on chat for them bc they didn't understand my poor english
  • verrtic's avatar
    verrtic
    4 years ago

    jeez exactly this is so dumb and thats why ill never change my mind about how bad the support is

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