Forum Discussion

ScaraVantha's avatar
ScaraVantha
7 years ago
Solved

Download error for anti cheat.

Hi, cant finish the download due to this error: Error: A redistributable package (Anti Cheat) was not installed successfully. Setup cannot continue
technical issues
  • EA_Darko's avatar
    EA_Darko
    7 years ago

    Sorry to see that you are having issues, can you try disabling your anti-virus @batumeister and then trying the download again?

    If that does not work can you go to your install folder Program Files (x86)\Origin Games\Apex", then navigate to EasyAntiCheat folder and then install the EasyAntiCheat_Setup from there.


    Let me know how you get on.

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
7 years ago

Sorry to see that you are having issues, can you try disabling your anti-virus @batumeister and then trying the download again?

If that does not work can you go to your install folder Program Files (x86)\Origin Games\Apex", then navigate to EasyAntiCheat folder and then install the EasyAntiCheat_Setup from there.


Let me know how you get on.

Darko

  • Scorcher505's avatar
    Scorcher505
    7 years ago
    This is not working for me as I do not have an antivirus on this computer
    • SilentTragedy's avatar
      SilentTragedy
      7 years ago

      Makes sure you don't have any other applications open that use Anti-cheat software for example..Fortnite and other games. This is what fixed my issue. 

      • Gantarat_TH's avatar
        Gantarat_TH
        7 years ago
        @SilentTragedy wrote:

        Makes sure you don't have any other applications open that use Anti-cheat software for example..Fortnite and other games. This is what fixed my issue. 

        I have Dead by Daylight and Fortnite, So i need to uninstall those game ?

  • Modernwarfareg's avatar
    Modernwarfareg
    5 years ago
    @EA_Darko I am getting error while installing it from there 'copy file failed with 32'
    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Hey @Modernwarfareg this error means that another program on your system is running or has locked the EAC service executable that is in the system32 folder. To sort this, can you try closing any running programs and launch the EAC setup again. You can also try cleanbooting your system: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

      Darko

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