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kaNyji's avatar
kaNyji
5 years ago
Solved

EA Case Status : Player Unavailable

Its a case about an 14 Day Ban for Marden21 AuctionHouse. I created the case on this Account with an Advisor together the Ban is on another Account. I had to create the case from here becauee i had...
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  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @kaNyji our team will only be able to respond to the email associated with the account.


    If you do not have access to the email on your account then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @kaNyji our team will only be able to respond to the email associated with the account.


If you do not have access to the email on your account then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

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