Forum Discussion

dafnaboy1's avatar
5 years ago
Solved

Fifa points refund

Hi it's been 2 months since my account is banned from transfer market and I been accused of money distribution which I didn't do the fut team insist I did with out providing any case I been involved in.

I gaveup on the fut team judgment and want every $  I spent on fifa points on transfer market (legally) . That's would solve my problem. How to apply for refund? 

7 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago
    Hey @dafnaboy1 it is not possible to refund FIFA points in a situation such as this.

    Darko
  • @EA_Darko Then we will just banned your account and all the money u spent on fifa points is useless now?!. There have to be a refund!!
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @dafnaboy1, if you have a ban on your a then you will need to speak with our TOS team.

    They are the only team who can assist you. 

    Darko 

  • Already did and got  a reply that am involved with money distribution. Which I didn't. This is a dead end so refund is a must I paid alot. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Sorry to say @dafnaboy1 but there is nothing more that we can do in relation to issues such as this on AHQ.

    Darko

  • Hi just wondering can I please refund fifa point to get my money back please cause me and my family are struggling with money jw can I get my money back I I can I am great full 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Sorry to say @Luca1486 but it is not possible to refund in-game purchases such as FIFA points.

    Darko

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