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indytim33's avatar
indytim33
4 years ago
@EA_Darko I had the same issue, but my error code was "Invalid license. Reason code=Missing DLL:[d3dx9_31.dll] Error:0x7E." I tried downloading the driver you listed above but it did not work.
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @indytim33 if installing that file did not help then I'd recommend doing a clean install of the game and ensuring that your system drivers are all up to date.

Darko

  • indytim33's avatar
    indytim33
    4 years ago
    @EA_Darko Okay, have no idea what drivers I'm looking for, LOL. This was a brand new clean install of the game, FYI.
    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hey @indytim33 the error that you are seeing is that you are missing a needed file so

      can you try installing the most up to date version of VC++ to see if it helps.

       

      You can find the latest version on the Microsoft website: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

       

      You need to install both of the following:

      • vcredist_x86_vs2015 (for 32bit Windows version)
      • vcredist_x64_vs2015 (for 64bit Windows version)

      If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).

       

      Darko

       

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