@Jasminejnh How much free storage does your laptop have? In Windows, open a File Explorer window, click This PC, and list the total and free storage for the hard drive(s). If you have a Mac, click the Apple icon in the upper left corner of your screen, select About This Mac, then Storage, and list the free and total numbers.
I'm having a similar problem on my MAC, but when I searched for the free space like you explained, I should still have plenty of free space. Any idea why I can't download my Sims 4 game due to insufficient storage still?
@drtkersch You'd typically need double the free storage for everything you wanted to download, plus maybe a small extra margin. Origin often allocates space to download files and then copy them to their install location, especially with older games. The Sims 4 base game is 15 GB once installed, so having at least 35 GB free is a good idea. It may also help to install only the base game, and then add packs later.
If that isn't the issue, run the Origin reset tool, then restart your computer.
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
Sometimes though, there's no obvious reason why Origin would refuse to download a game into macOS. A few people have had success just by trying over and over, with Origin resets in between. It's not a great answer, but there's no definitive fix at this point.
