Community ManagerHey @CBBrusseau for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
I’m on Xbox not PC
Whenever I go to contact tech support, I can never get through the “Select Contact Option”. I’m about to make an entirely new Microsoft account. Cause this is some mad BS
Community ManagerHey @CBBrusseau if on Xbox then you can just change PC to Xbox when creating your case.
I tested it there and was able to make a case without any issue, can you try a different browser to see if you see the same issue?
Darko
Either way it does not work. Have spent a decent amount of money on this account and have no access to it now. Have already made another account. Unless someone can walk me through this, that account is gone. 😂
Community ManagerHey @CBBrusseau you need to speak with our live support team using the steps posted above, if you have a secondary account you can try to create the account on it to see if you see the same issue.
Darko
Community ManagerGreat to hear that @iiTzSunriZe.
Darko
I swapped accounts it works for now
