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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Re: High CPU when downloading and repairing

Hey @trrosales if you are basing the high CPU usage on Task Manage then it is important to remember that this info can be incredibly inaccurate. 

Unless your computer is crashing with a BSOD due to this usage then it is nothing to worry about.

For the error you are seeing, if repairing is not working then I would recommend that you reinstall the game fully.


Darko

5 Replies

  • what kind of stupid response is that Darko??? your telling a customer who paid real cash for your dumb product that the cpu temp on a computer is wrong because you say it is? LOL get a grip, i wouldn't expect much more from you guys, all you care about is making money, no wonder millions have left your games and this is EXACTLY why! instead of fixing your broken * you blame the customer saying its their fault? geez look at that another 6 people having the same problem. i spose your going to blame their computers aswell? here's an idea, why don't you fix your stupid buggy launcher and oh i dont know, maybe let the customers who paid ALOT of money for your broken series. and btw? my partners game is doing the exact same * right now and yes her cpu is at 100% and yes it did crash multiple times and NO she couldn't do anything else and NO it wont finish downloading the dam files anymore like the rest of the people here! So do NOT sit there and blame us when its your * that is broken and using 100% for repairing and redownloading the game they paid for and it does not work! tell your so called tech crew to get on to it and release a hotfix with better optimisation, this is *, all total have paid well over $250 for a game that is causing my partners laptop to CRASH and yes task manager is reading it correctly!!

    you should be well ashamed of your attitude! how dare you blame a customer who seeked help for your client when you would be well aware it is broken!!!

    p.s: i dont care what your position is in the company, that response was the biggest * move ever! either help your customers or find another job and let someone who can actually help talk!

  • @phenix30au Thank you for saying what needs to be said. This company could not care less about any of us and it shows. This is by far the worst customer service I've had. The issue is 100% on their end but they'd rather blame us and ignore the people who have spent literally hundreds of dollars on their games. I'm absolutely disgusted but not surprised.
  • I’m having the same issue to the point where my computer has crashed twice, CPU AT 100% whilst just trying to VERIFY game files. CPU at 100% ram at 19%, whole computer slows down to the point where I have to calculate the mouse getting to task manager to end origin before the computer shuts down again. It was fine last night, don't understand what has happened. Just been to a possible trouble shoot and the whole process of uninstalling and reinstalling origin is ridiculous plus that article was not saying anything about computer crashes..........

  • TomInVa57's avatar
    TomInVa57
    5 years ago

    Same issue here trying to download the Battlefield series, CPU at 99% constant. Laptop is a new Dell G7 7700, i9 processor, 32 GB memory and SSD. Didn't have any issues yesterday. I would have to say it's an issue on Origin for so many people having the same issues.

  • @TomInVa57 Yeah, it's now March and this problem is still happening. I've literally been at this for 10 hours, even factory reset my gaming laptop to eliminate the possibility that nothing was working because of malware... nothing. EA, get your sh** together.
  • sinanakyuz61's avatar
    sinanakyuz61
    Rising Newcomer
    3 months ago

    I have never heard such a ridiculous response before. Why would a game need to use 100% CPU while downloading? This is ridiculous. This is a problem and needs to be fixed.

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