Re: How to Contact Live Chat Support?

hi how i can  change my controls on PC i dont  have  connecting game pad  and for me show only game pad controls and  + dont work PAGE DOWN , PAGE UP sow how i can make its chang whet is sow ugly controls in kaybords

what i need buy game pad  ?
when i buy game  1 time  and  acctivate code   gone  sow buy second time maybe  wont   fix  problem with  PC controls ?

Hey @karma_its_a_bitc can I ask with which game is it that you are having an issue and are you trying to use a gamepad with your game on Origin or is it not allowing you to choose mouse and keyboard?

Darko 

I cant choose the livechat option ! How can i do it

Yeah but sometimes i can choose livechat and sometimes not

Hey @TOORMACHER2004 the contact options offered will change depending on a number of factors.

Darko 

because via livechat it was easy to discribe your problems and it was very helpful

What does factors mean in your oppinion

Hey @TOORMACHER2004, no matter the contact option our team will do all that they can to help you.

Darko 

but i called twice my problem is that i deleted my team names Nantes Fc and asked them if they can get it back they said yes and then they wanted to send me an code and nothing happened

Hey @TOORMACHER2004 for any issue such as this you will need to speak with our live support as we are unable to assist with any account-related issues on AHQ.

Darko 

Hello,my account was wrongly closed by ea.I opened Battlefeild V today.Then an e-mail send to me.It said I violated user agreement.But I didn't do anything.I just opened my games as usual.

You will need to speak to our Terms of Service team @ghgh4577.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

I tried contact us ,but on the page I can only see the head line and the search box.

Hey @ghgh4577 can you grab me a screenshot of what you are seeing?

Darko

like this

Hey @ghgh4577 can you try on a different browser to see if you have the same issue?

Darko

I'm sorry.this problem happened again.Is it because I'm in a foreign country now?

No worries @ghgh4577, were you able to try it on a different browser?

Darko  

yes,I tried.Do you want a screenshot?

Hey @ghgh4577 I'm testing it there and not seeing any issue, can you try using mobile data to see if you have the same issue?

Darko 

Great to hear that @ghgh4577, if it works on a different network then this means that something on your network or ISP is blocking it.

Darko