"EA has not gone against its customers."
okay, I suspect this is how it's going to work here. I'm going to leave a few links such this one this one and this one then you are going to tell me that at least one of them isn't relevant or whatever. Then it's probably going to devolve into a long flame war and nothing constructive will come of it.
"Free games were a way to attract gamers to the Origin service"
No one was arguing otherwise that I've seen.
"The reason for stopping the service is it just is not cost effective to continue free games."
Is that an official reason stated by EA? If so, I'd like to see the Press Release.
"EA is a business and businesses need to make money to continue to make great products and provide quality service."
Again, I haven't seen anyone argue that EA isn't a business. As for great products, that's debatable. This comes to mind. It's just one of many examples though.
"If you did get free games from Origin, you can keep and play them, however you will not be getting any new free games"
How thoughtful of you to repeat the same info as every other thread about the on the house retirement has.
"Like any other terms of service, it can be discontinued at any time with or with reason or notice."
Except that most companies care enough about their current and possibly future customers to give a warning. But this is EA we are discussing.
"You are free to choose to "move on", but if the reason is no free games, where will you go for free games? Curious."
If the loss of the on the house program was the only reason to 'move on', then that says that person would never have paid for something anyway. I've given EA a few hundred USD for games. My comment was in reference not only to the 'On the House' retirement, but also the DRM among other things that goes with some games. Again, C&C4 comes to mind along with the last Sim City and a few others.
"In comparison to the other platforms"
This thread isn't about other services nor their pros and *. It's kind of weak to attempt to change the subject when the subject is Origin, EA, their history, and one of their programs. On top of that, no one has asked what other services you have and have not tried. Let's try to stay on topic, please.