EA_Lanna
Community Manager
Community ManagerRe: Promo code ???
Hi @Jaimieb19,
Let's see if we can help figure this out. 🙂
You've just bought the Sims 4 from the Origin store, correct?. Can you double check if you can see that purchase listed in your EA accounts Origin Purchase History? This EA Help article can help you locate that and find a purchase: https://help.ea.com/en-in/help/account/ordering-payment-information/#whatbought
Thanks,
- EA_Lanna
Let's see if we can help figure this out. 🙂
You've just bought the Sims 4 from the Origin store, correct?. Can you double check if you can see that purchase listed in your EA accounts Origin Purchase History? This EA Help article can help you locate that and find a purchase: https://help.ea.com/en-in/help/account/ordering-payment-information/#whatbought
Thanks,
- EA_Lanna
