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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
7 years ago

Re: Stuck downloading latest version of origin

@simsrox76 What you could try is taking a look at this help article and following the steps listed to see if they help: https://help.ea.com/en-us/help/origin/origin/my-game-downloaded-through-origin-but-will-not-install/

  1. Try re-installing Origin:

    1. Close the Origin client.
    2. Open the Control Panel (find it by searching “Control Panel” in the Start menu).
    3. Click on Uninstall a program under Programs.
    4. Click on Origin and uninstall.
    5. Reinstall Origin, then try installing your game again.

    Try running Origin as an administrator:

    1. Close the Origin client.
    2. Right-click the Origin client icon on your desktop (or in the Origin directory if not on your desktop) and click Run As Administrator.

    This runs the Origin client as an administrator account, and should let the game  install.

    Try lowering the User Access Control settings:

    1. Close the Origin client. 
    2. Click the Windows button and type "UAC" in the search field. 
    3. In the User Access Control window, click and hold the slide bar —slide it to the lowest setting available. 
    4. Click Ok at the bottom of the window. 
    5. Open the Origin client and try installing again (click Install on the game you want). 

4 Replies

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  • bemoreslothlikr's avatar
    bemoreslothlikr
    6 years ago

    What do I do if I’m trying to install origin and it’s stuck on this I’ve literally tried everything

  • BarcSsarc's avatar
    BarcSsarc
    6 years ago

    "HOLD UP! AN UPDATE IS REQUIRED.

    The version of Origin you are using is no longer supported. Please update your operating system to Windows 7*, macOS 10.9 or newer in order to install the latest version of Origin and continue playing the games in your library."

    * I have Windows 10 installed.

    I went through that other thread, which suggested uninstalling my Wacom drivers. So I was sitting here unable to update Origin, unable to log in, unable to access my game library, with my *Wacom drivers uninstalled*, hitting a brick wall, and LIVID.

    *Edit: Uninstalled Origin completely and reinstalled it and it seems to be working. hnnngh

  • STracey76's avatar
    STracey76
    New Rookie
    6 years ago

    @BarcSsarc Yet another solution which was 1 NOT presented by Origin, and 2 not necessary, this is clearly an Origin issue (again, same with the stupid cache deleting bullcrap).

    For one of the biggest gaming platforms out there, it's certainly one of the least functional. I prefer the Epic launcher - at least it WORKS!

    [Admin - Removed]

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