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raitokurisute's avatar
raitokurisute
6 years ago
Solved

"something went wrong" error message

I keep getting this error message whenever I try installing origin. Is there any way to fix this?
technical issues
  • EA_Darko's avatar
    EA_Darko
    6 years ago

    Sorry to see that you are having issues @raitokurisute.


    Can you try the following steps to see if they help:

    Try running Origin as an administrator:

    1. Close the Origin client.
    2. Right-click the Origin client icon on your desktop (or in the Origin directory if not on your desktop) and click Run As Administrator.

    This runs the Origin client as an administrator account, and should let the game  install.

    Try lowering the User Access Control settings:

    1. Close the Origin client. 
    2. Click the Windowsbutton and type "UAC" in the search field. 
    3. In the User Access Control window, click and hold the slide bar —slide it to the lowest setting available. 
    4. Click Okat the bottom of the window. 

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
6 years ago

Sorry to see that you are having issues @raitokurisute.


Can you try the following steps to see if they help:

Try running Origin as an administrator:

  1. Close the Origin client.
  2. Right-click the Origin client icon on your desktop (or in the Origin directory if not on your desktop) and click Run As Administrator.

This runs the Origin client as an administrator account, and should let the game  install.

Try lowering the User Access Control settings:

  1. Close the Origin client. 
  2. Click the Windowsbutton and type "UAC" in the search field. 
  3. In the User Access Control window, click and hold the slide bar —slide it to the lowest setting available. 
  4. Click Okat the bottom of the window. 

Darko

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