I have been having this issue of origin not loading on and off for the past 3 months. After it got fixed everything worked for a month and then with the last microsoft and origin update the client does not load again. Last time it got fixed after an origin client update but i had to wait for a week or two. Seriously please can you find a way to fix it once and for all?
Community ManagerHey @NickyLarsonJayce.
That's definitely weird. Let's take a look and see if we can help get that fixed here. First, can you try clearing out your Origin cache to see if that helps at all? If there's any sort of corrupted or missing info in the Origin installation it may help fix this.
For more details on how to clear the cache check out the EA Help site. Let me know if you're still running into the same issues after that.
/Kent
same problem... tried almost everything so I decided to reinstall it but I just figured out I cant even open origin page in my browser...
Community Manager
@Svk_MrBlue wrote:
same problem... tried almost everything so I decided to reinstall it but I just figured out I cant even open origin page in my browser...
If you can't even load up the Origin website it sounds like something is blocking your connection to our domains. Do you have a mobile phone handy? If so, what happens if you try logging into the Origin site on that device? Try logging in on both a wifi connection as well as a cellular connection and see if it lets you sign in. I'm curious if you're able to load up the website on a different network connection.
/Kent
Same thing happens to me. It doesn't work on my mobile via WIFI, but when I switch to cellular connection it works. I'd love to get this thing fixed so I can finally stop making a hotspot through my mobile phone and having sometimes quite a high ping... :/
i have same problem origin app and website www.origin.com not work on wifi..when set ethernet cable from router or create hotspot me mobile internet origin worked webpage worked..i have FIFA 20 1 month and this me 3rd problem with origin..nice safe me money
Exactly like my screen … thought something was wrong with my computer, Origin updated then everything is Grey.....
Community ManagerGotcha.
If it works on mobile, but not your usual network it definitely sounds like there's something preventing you from connecting to us. Are you currently on a public network, such as a workplace or school, or are you on your own home network?
/Kent
i am in my home network every time..all worked before 3 days and now problem only with origin..i cleared cache delete app and still not work ☹️ i cant play game 3 days ☹️ i didint change my wifi settings
I am on our home network. I even tried resetting the router to the stock settings, it kinda worked, but the internet was slow than usual and the TV had some graphic issues too. So I reset the router (not to the stock settings this time) and it didn't work again... It's like Origin was taking loads of resources to load or something, but I am not an IT guy. Also my friend could see me online, even though I can't see anything. (see screenshot, I am lol123_SVK)
