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Bludsteam's avatar
Bludsteam
4 years ago
Solved

Unable to create new account

Hi. I am unable to create a new account. Have been; trying for the past week and keep receiving the error that you have technical difficulties. I tried on both EA and Origin clients, also on your ...
technical issues
  • EA_Darko's avatar
    EA_Darko
    4 years ago

    Hey @Bludsteam can you try on a different network and system to see if you have the same issue?

    I'm not seeing other reports of this and when testing with a VPN was unable to recreate it.

    Darko

Bludsteam's avatar
Bludsteam
4 years ago

Hi

WOW! Jumped off my Fibre network and tested via my 3G and I was able to create my daughters account.

I will escalate to my ISP.

Thank you so much for your assistance.

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Happy to be of help @Bludsteam.

You can run into strange issues such as this from time to time where something on a network or ISP is blocking basic things.


Darko 

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