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Demonics8232's avatar
Demonics8232
5 years ago
Solved

VCRUNTIME140.dll and MSVCP140.dll

Whenever I try to download the Origin client on my windows computer I get the system error code "the code execution cannot proceed because VCRUNTIME140.dll and MSVCP140.dll was not found". I don't kn...
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    5 years ago

    @Demonics8232  The files referenced in the link you posted are part of a different year's VC++ runtimes.  The ones in your errors are from the 2015 runtimes.

    It's best to uninstall your current copies, if you have any, and then download new ones from Microsoft.  Hit Windows key-i, select Apps, scroll down to Microsoft Visual C++ 2015 Redistributable, click on both the x86 and x64 entries (if you have them), and select Uninstall.  You can download new copies here. Be sure to install both the x86 and x64 versions.

    https://www.microsoft.com/en-us/download/details.aspx?id=48145

    Restart your computer, and try to install Origin again.

Mrsperfect1972's avatar
Mrsperfect1972
4 years ago
@puzzlezaddict Thank you for your post. I have been searching all night for help and nothing worked. I tried what you posted and I am please to share that it worked and fixed my issues! This information really needs to be shared with Microsoft lol They are no help!
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Great to hear that you got this sorted @Mrsperfect1972.


I'm going to lock this thread as it is quite old.


Darko 

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