Forum Discussion

to_colorful's avatar
4 years ago
Solved

Why have one account link/lifetime limit?

There's no shortage of people here discovering this issue trying to link our EA accounts that can be 10+ years old to our various accounts, especially with things like Xbox Gamepass.

The community manager here is unable to help us beyond pointing us to the apparently also unhelpful support chat.  I can understand it's a tough position for them, seeing these frustrated people and being unable to help. Can the message that this limit should be changed to something like 1 active account link or have a cooldown period between links get pushed up the corporate chain to someone that can help?

I'll be annoyed if I can use my xbox account and EA account with the same Email address, come BF2042 time.

  • EA_Mako's avatar
    EA_Mako
    4 years ago

    Hey @ryandirocco,

    Each account can have a single other platform of each type (PSN, Xbox, etc.) linked to it, and I'm afraid that isn't something that can currently be changed.

    The one link per lifetime message would be how this works at the moment, though we can certainly pass along the feedback. Thanks! 

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