Cannot connect to online leagues
I cannot play in online leagues. I have been able to for a month and now all of a sudden I can’t. Why!!!
Forum Discussion
It is still happening. I can’t explain how upset I am that I spent hard earned money on this game and can’t even play it. This is not right.
EA_Illium
EA Staff (Retired)
EA Staff (Retired)HI @Mogiwan5 Thanks for letting us know what you are running into, server should be up currently.
Would it be possible to get a bit more information?
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
Cheers!
Xbox one
Gamertag/ Mogiravioli
Northeast USA
- EA_Illium
Hi @Mogiwan5 To check, can we see if the following steps help?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
None of this did anything , I don’t understand. I was able to play all the time without any problem and now it seems I can never play again.
