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rezzy_119's avatar
rezzy_119
Rising Novice
11 months ago

Cant start the game on PC

I can't start my game properly. After a short while it keeps crashing and I've already downloaded the game 3 times
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
11 months ago

What game are you referring to rezzy_119 and on what platform?

Do you see an error message of any kind when you cannot launch it?

Darko

rezzy_119's avatar
rezzy_119
Rising Novice
10 months ago

and its a bug only on that account so my brother cant play on my acc aswell he tryed it once EA_Darko 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Can you provide the DxDiag as requested previously?

    Darko

    • rezzy_119's avatar
      rezzy_119
      Rising Novice
      10 months ago

      what do you mean by that what is the DxDiag

      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        10 months ago

        I previously asked your for one and linked the steps on how to run it. A DxDiag gives us an overview of your system and can help us see any issues.

        Darko

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