Facebook login problems…Please help :(
Hello.
I’ve been playing Covet for years, so I understand how the game borrowing, etc., works. All of a sudden, when I try to borrow, it says I have to link to Facebook, which I was already logged in to and no changes at all have been made to my devices or apps. All my apps and iPad os are up to date. The exact same thing is happening on both my iPhone and my iPhone.
When I try to login to Facebook in order to borrow, I click continue, then it just goes to the same screen again, but this time it never finishes loading and nothing is clickable. At that point, the only thing that works is clicking the X to close the Facebook login popup. Once I click on the X, I then get a small popup message saying Facebook login failed and that I need to “allow Covet to use Facebook in Device Settings ->Facebook.” I have no idea what setting they are referring to. I have checked Facebook “Apps and Websites” permissions and it shows Covet as “Active”.
I have tried uninstalling then reinstalling both Covet and Facebook. I have tried logging out, then back in to both apps. I have made sure I am logged in to the correct Facebook account on Facebook app and Facebook online.
The same thing happens when I try to login to Facebook in Covet game settings and when prompted so that I can borrow.
I have cleared cache for Covet and Facebook.
I have tried logging in to game through Facebook, which doesn’t work either.
In-game support was useless and just repeated the exact same message given in the popup I mentioned, that I need to allow Covet to use Facebook in device settings. Well, on my iPad and iPhone, there is no setting in Facebook to allow anything. I have been waiting for a week for them to respond, and that is the only reply I got.
The first screenshot is the point in Facebook login where it just gets stuck. Second screenshot shows the message I get when I click the X to get out of the stuck Facebook login. Third screenshot shows Covet app permissions in Facebook.
Please help, I am about to pull my hair out. Thanks