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ugwnicole's avatar
ugwnicole
Rising Rookie
2 months ago

Game missing from EA library

Hello,

I won a game key for the MySims cozy bundle from an EA Partner, I redeemed the code however the game isn't showing up in my library. It's been almost a day and it still hasn't showed up. I've restarted the app, logged in and out, as well as uninstalled and reinstalled the EA app and it's still not there. I tried redeeming the code again but it said it's already been redeemed

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