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gennyx93's avatar
gennyx93
Not applicable
3 years ago

hacked Account

Please help me yesterday my account was HACKED they changed my email and now i can't sign in!

I'm trying to get in touch with support but there is no way to speak to a technician or operator. In the HELP section each procedure requires access to the account but if I have been hacked this thing cannot be done. Please help me

In the email I received saying that the email had been changed there was a link to block it but the LINK DOESN'T WORK (link)

See the attachment

Please Help Me!!! 

spore

1 Reply

  • SC3E101's avatar
    SC3E101
    Rising Ace
    3 years ago

    @gennyx93  You need to contact an EA advisor as soon as possible using this link down below.

    Select EA app, select manage my account, select hacked account, and finally select contact option

    I've been helping a lot people lately who had their EA accounts hacked by people with Russian emails and it is really concerning.

    Reply if you need more help.

    https://help.ea.com/en/contact-us/new/

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