Spore Galactic Edition: Cannot access online features or redeem activation key
Hello, I own an original Spore Galactic Edition purchased at launch in 2008. I can still install the game from the original DVD, but it cannot connect to the online servers, so I cannot access the Sporepedia or any online features. I tried redeeming the original activation key printed in the manual through the EA App, but it says the code has already been redeemed. However, Spore does not appear in my EA library. Is there any way to restore or add the game to my EA account so I can access all its online features? Interestingly, when I log into the official Spore website using the same EA account, my profile still shows the only achievement I unlocked years ago, which suggests my old account is still linked somehow. I have photos of my original game, manual, and activation key if you need them for verification. Thank you very much.
How to fix corrupted Spore saves
I was playing and the game suddenly crashed, when I rebooted it, all my saves were gone ingame but still appeared in the files, I searched through the metadata of the files via HxD and there were no signs of corruption, a crash log in the files mentioned something about the game's memory failing, so what do I do?
Issue with connecting to Spore's online servers
I bought Spore on steam back on June 30th, 2023, during an online sale, and I had honestly thought nothing of it until trying to get connected to the official Spore servers. I have tried every method in their help logs, attempted to find the CD keys manually, and yesterday, had tried to contact their online support chat. The two times i had managed to connect to someone, the first person had said that there was nothing they could do and to raise the issue to Valve. The second one was just as unhelpful, and had even suggested I break Steam's TOS by refunding the game and using the money to buy it on EA's servers. I can't refund the game on Steam, both because i have over 2 hours registered onto the game itself, and I've had it for much, much longer than 14 days. I had even sent an email to EA directly, and haven't gotten a single response. I just want to connect to the EA servers, and every other method has failed me catastrophically. I'm tired of fighting, I just want my online connectivity so I can share the freaks I've made with the Spore community.I cannot connect to Spore's online services
I bought Spore on Steam a long while ago and I haven't been able to connect to in-game online services when logging in to my EA/Spore.com account. I have been informed by EA Advisors that I need to contact Steam Support for issues with Spore instead of them and that they "can't confirm third-party purchases" from places like Steam. I have tried sending screenshots of my Steam transaction history page with my Linked Steam account and Email as well as being willing to send my original email from Steam of purchasing the game. Steam Support's page of Spore says to reach out to EA for Support issues. So which is it? EA help forums, Steam community forums, and Reddit forums have all told me to make an advisor ticket and that would actually help me, but it hasn't. Please and thank you.Activate promotional material at SPORE (Dr. Pepper Mech Parts)
I was able to redeem badge at my spore account, it took 7 attempts to get connected with someone who has the control to do this, so - IT IS POSSIBLE! You don't need to flood new tickets, you need to tell support member that you have not fixed the issue, (and tell in survey that they haven't fixed the issue) so ticket stay open. And you just need to take 30-60, maybe more minutes until you get someone from tech department. I wanted to use all content in this game, what i really like, and I can tell by the fact that, thank God, their servers are still up and running. I tried to contact support with what issue, and seems like they don't have access/or tools to be able to solve this. Last time i've been able to tie Steam-PC account with EA so online functionality would work. But it was few years ago, so i can't confirm if there still a members that able to edit player's account. It is still worth trying to open topic on community forum so players (or support) would be able to solve this. Steam guide what still active today Official discord for SPORE According to official #faq-and-support: WILL THE BOT PARTS BE RELEASED? The bot parts are notoriously buggy and are capable of crashing the game. Because of this, there are no plans to officially release them. You can pick up the parts in a mod. If you obtained the bot parts from the original promotion, we recommend downloading the mod fix to avoid game crashes You can contact EA Help and ask them to add the bot part badge to your account Getting EA help to add the badge is hit or miss - be patient, be kind, and be willing to cycle through a few agents before someone knows what to do. You will need the badge in order to share creations that use bot parts So basically, me and other people HAVE to flood support until they get "that one" who has access to spore servers. Conversation that you have to see (if you have advisor that can't fix you issue, stay patient and positive, this is a game after all. This is very narrow scenario that they surely don't know how to deal with, so it will take few members to go through): Hi there! I’m [SUPPORT MEMBER]. Thanks for reaching out to EA. I’ll be taking over your case and helping you from here. Can you share more details about your concern so we can check? Hello [SUPPORT MEMBER]! I have hard issue to solve. Add "Bot Parts" badge to spore.com account which tied to my EA Account. This badge is a promotional material from: Spore Patch 1.06 Dr. Pepper Mech Parts. Why i need it? Without verified badge, players can't share content. This isn't a troubleshooting question, I just need to get a hold of someone who has access to the site to ask permission for them to enable it for me. If you can't do that, it was worth checking, since this is the ONLY official way to activate this piece of content. [THIS TOPIC URL] Thank you for sharing. Let me check the link you sent. One sec Can I have your EA account email and from what platform where you playing Spore? [MY EMAIL TIED TO EA ACCOUNT and spore and the website, respectively] Steam-PC Thanks. Checking on it Alright. Seems like this is more on technical as this still need to modify some in-game settings. Let me check if someone is available on our technical team, one sec. This is purely server-sided problem. If i was able to solve it from client-side, I'd rather not bother support unnecessarily. Alright. I'll need to transfer this case to our technical team for them to check. Please stay connected Hello! Thank you for contacting us. An agent joined the chat and will assist you now. This chat will close automatically after 10 minutes of inactivity. You can restart it at any time, but you’ll be redirected to another advisor. Don’t worry, you won’t have to re-explain your issue. Hello [SUPPORT MEMBER], do you have context of previous conversation? Hi There, nice to meet you. Hope you are doing good . Thank you for contacting EA HELP. My name is [SUPPORT MEMBER]. I will be assisting you now. Do not worry, I'll surely see what's the best we can do and will try my best to help you. I can see that you have reach out to us as you want to get the spore bot part. Bot Part badge* Content is downloadable, so i need a server-side badge so i would be able to share content with it. Okay! Please allow me 3 to 4 minutes, while I check on this for you, if you don't mind. Yeah. Thanks for your patience. May I know the email linked with your EA Account ? [MY EMAIL TIED TO EA ACCOUNT and spore and the website, respectively] Thanks for sharing. I have made some changes on your account. Re-login to your account and see if you get the badge now. I can confirm its finally on my account now! Is there anything else apart I can help you with? Nope, only that issue. Alright! I do really appreciate for your time & patience. Before ending this chat session I will request you to take good care of yourself. For further help please reach back out to us on help.ea.com. Thank you for contacting EA and look forward to seeing you in future. Bye & take care!Unable to login to my spore account
After 5 long years I have returned to Spore to reap enjoyment, but alas I am having trouble with logging in to my spore account. This is my only EA account, and I know for a fact that it is the correct one, as when I first logged back in to it the only Spore thing I had was GA, just like the good old days. I know what email I used for my spore account, as on the PC I used to play Spore on would automatically try logging in and would therefore display the email that was used. I had also created a file with a list of passwords and tried all 3 both with and without the first letters capitalized. On my PC it would say invalid login for some reason, despite the password having been saved on there. When I open Spore it says Network play disabled. On my laptop it would also say invalid login, except for one specific password where it would say this instead, hinting at it being the correct one. For some reason I also cannot login to the Sporepedia, even though I have logged in, as can be seen by the Sporepedia offering me to logout in the top right corner. Furthermore, I know my Spore account still exists, as it is right here. I have tried deleting login.prop or whatever it's called and that has not helped, I have even changed my EA email back to the email I used when I played Spore back then and that hasn't fixed anything. Even if it's a firewall issue, why can I not login to my account on the Sporepedia website? Please let me back in, I need to create more man made horrors.
