Forum Discussion
Hello,
If you have your registration key and play on a PC you can register your game on Origin and re-download it from there.
- Anonymous10 years ago
Hi EA,
My game is a far distance away from me at my parents'. I have registered my game, and it is shown associated as an account under Origin. However, it is not showing up under the "My Games" section. I downloaded the trial creature creator and was able to login, however when I tried to click the Spore game it gave me an error. No specified error number though. This is really distressing me, as I purchased the collector's edition and I DO NOT want to pay for a game again, after it was already purchased and registered back in 2008 I believe. I am a longstanding customer, please assist me on this matter. I submitted a ticket, have taken multiple screenshots if you require them, and can verify my identity if need be. Please resolve this matter promptly, thank you.
-Richard
Screenshot:- Freggi-Liz10 years agoHero+
For more assistance with this issue, please feel free and speak with a game advisor.
Older games like Spore (physical copy) cannot be redeem directly through Origin.
http://help.ea.com/en/article/redeem-your-serial-code-in-origin/
You can try it on Live Chat, email, or phone
http://help.ea.com/en/contact-us/new/?product=spore
http://help.ea.com/en/contact-us/new/
- Make sure you are logged in with your Origin ID
- Choose your country (take a look right side upper navigation groin)
- Press the orange button below right side "Contact us"
- Follow the steps
I hope this will helps!
Cheers
Liz
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