Forum Discussion
EA_cuervo
Community Manager
2 years agoHi there,
If you're getting the message saying the game has already been redeemed, it's because the code has been redeemed in a different EA account in the past. You can try contacting EA Help Support and provide them with the game code you have as they might be able to assist you in finding the correct account.
Thanks,
EA_cuervo
Community Manager
2 years agoHey, I'm just double-checking if you managed to get this fixed. Let us know if you still need any help, thanks!