Forum Discussion

Velken_Iakov's avatar
Velken_Iakov
Rising Novice
5 years ago
Solved

Origin Account DLC Help

Hello,
I was sent to post here by EA Support Sankalp about an issue am having with getting the Dr. Pepper bot parts added to my sporepedia/origin account.
He said that he and his team do not have access to add it, and that I was to post it here, that the community managers can add it to my sporepedia account, so I can upload my creations.
-My origin account ID is: Velken_Iakov
-I still have the code from my Dr. Pepper bottle
-I've tried contacting Dr. Pepper support for an activation key, they told me that they are unable to do so anymore and that I was to contact EA Support.
I've been playing this game since 2008, got it on the release day.
I was told that the original installer I have doesn't add it to my account due to the server migration.
Kindly,
Velken Iakov

  • EA_Lanna's avatar
    EA_Lanna
    5 years ago

    Hi @Velken_Iakov,

    Unfortunately, we are in the same boat as the EA advisor. There is no longer have the ability to add content for Spore.

    Apologies, I wish I had better news for you.

    - EA_Lanna

5 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 years ago
    Hi @Velken_Iakov,

    I'm not sure if this is something we can assist you with but I'll look into it and come back to you.

    - EA_Lanna
  • Velken_Iakov's avatar
    Velken_Iakov
    Rising Novice
    5 years ago

    Thank you. 
    I forgot to mention, my Sporepedia id is: Velken
    (my older account was 84049300, but I had to transfer it to this one when I wanted to move my copy of the game to origin)

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @Velken_Iakov,

    Unfortunately, we are in the same boat as the EA advisor. There is no longer have the ability to add content for Spore.

    Apologies, I wish I had better news for you.

    - EA_Lanna

  • DennyWo's avatar
    DennyWo
    5 years ago

    Well, that's BS. People sell you a game, and decide, it's over. Way to go to those that decided that. Yes, I'm P.O'd about it.

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