Forum Discussion
6 years ago
@Freggi-Liz Granddaughter's Gaming laptop had same issue. Hers is Win 10 Home I believe. I HAD to go back into options and reset the resolution in there. For some unknown reason the software CHANGED the Res on it's own and it had a square image with black on either side of it. As I said this is not a basic laptop. I had it built to my specs by Acer(I build gaming Desktops for a living). I ALSO tried that fix to no avail, that is when I went back to options. I am hoping this helps others with this issue as well. I personally am at a loss how those settings got changed from what I had them set to. Is it Win 10?? Maybe, seen stranger things from Microsoft
Freggi-Liz
6 years agoHero+
Sure, the settings should be retained when you have saved them. Why this does not do on the Acer laptop and they are always lost, unfortunately I can't answer !
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