Forum Discussion

scantycross's avatar
scantycross
4 years ago

Re: Can't register account in game

@Kyle_Necrowolf When checking out the Spore Creature Creator, there are two additional contents(my guess they are the contents we need to get online): "Access to Sporepedia"(iirc) and "Access to MySpore".
I successfully created Spore Online account, logged into both Spore and Spore Galactic Adventures.
After I refunded Creature Creator(which also revoked 2 additional access passes) I immediately lost access to online features in both Spore and Spore Galactic Adventures. I still can access to MySpore website, browse Sporepedia but MySpore now shows that I don't have Spore creation and asked me to buy Spore game(owned games not showing Spore badge, but it does show Creeper&Cute and Galactic Adventures badges)
When buying Spore, Spore Galactic Adventures, Spore Creature Creation, we also got the two online access passes. CD Key redemption or having the game added by agent doesn't seem to give us the two online access passes.
Missing online access passes is the reason that Steam/CD Key users won't be able to create Spore account / or login into Spore Online.
This is the problems on EA side since they should've include the online passes to the account. I'm talking to agents to have Access passes added to my account.
  • felippegd's avatar
    felippegd
    4 years ago

    Someone can help me, please?

    Through the EA chat, i get the Creature Creator. Without installing Spore and DLCs, installing only CC, I finally managed to register my account. Now i have uninstalled CC and installed Spore, Creepy & Cute and Galactic Adventures, but when i try to login, i get the message:

    "Login Failed

    There was an error connecting to the Spore servers. Your computer might be offline or your internet connection may be having problems. Check your connection or visit Spore.com for additional assistance or server status."

    What i need to do to login in my Spore game?

    And i don't know why spore is with this symbol "Get it". The site didn't recognize that i have the game, but recognized the DLCs?

  • farbenpunk's avatar
    farbenpunk
    4 years ago

    Hello,

    I also have problem with registering game. I contacted EA Help but unfortunately no one was able to help me. I bought Spore on Steam, then guys form help add it to my Origin account. I also tried reinstalling and installing Creature Creator to make an account but nothing helps.

    Will it be fixed in some way?

  • welshdrag0n2004's avatar
    welshdrag0n2004
    4 years ago

    I bought it in the sale yesterday, glad to know im not the only one with this issue however I dont know if there is a way to fix it ahhhh

  • Inconsyncracies's avatar
    Inconsyncracies
    4 years ago

    Got "An unknown error occurred during registration. Please try again." even after Spore and DLCs have been redeemed on Origin

  • scantycross's avatar
    scantycross
    4 years ago
    @felippegd
    I got the same things.

    In fact, your information is the last message I sent to EA Helpdesk, and they ignored me since then.

    And worse, those sneaky * deleted my case from history!

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