Forum Discussion
9 Replies
- EA_Nils9 years ago
Community Admin
@donnacook81 Thanks from me as well. I have marked your post as the new solution to this thread as it clarifies what had been pointed out in the original message and will help anyone else experiencing this.
Cheers,
Nils
- Anonymous9 years ago
I've tried 10 times now and get the same "We're sorry, this code cannot be redeemed here. Please redeem your code at the following site: http://help.ea.com/. FAQ" from EA Manage Account Redeem Code and Origin Redeem Code.
Not sure what I could be doing incorrectly.
- Anonymous9 years ago
Sorry to hear that @psylint,
Fill out this form and select Codes and Promotions / Invalid Code in the drop down menu and an advisor will redeem the code for you.
Hope that helps.
- Anonymous9 years agoWhen redeeming do you click on English UK or English US? I couldn't with English UK but could with US.
- Anonymous9 years ago
Thx men, really works.
En español, descargar el cliente original de Origin, ir a Steam y copiar las claves de producto de juego ( click derecho sobre el juego y buscar donde dice clave de producto), luego ingresarlo en Origin, primer pestaña primer opciones y pegar.
Yo compré los 3 de Spore en promoción y hasta poner los 3 códigos me conecto con el servidor. Gracias por el post ya que pase 1 día buscando como solucionar esto.
Saludos desde Colombia. - Anonymous8 years ago
This does not work for me, when pasting the product keys into Origin to redeem it says that the code was already used.
- Anonymous8 years ago
When i opened up Spore it said "network play disabled" and I couldn't login, and had the unknown error problem like everyone else. Is this because network play is disabled? how can i enable it?
- Anonymous8 years agoHave EA implemented a proper fix yet?
Having trouble here as a first time user via Steam on Win10. - @EA_Nils This is not a solution because it does not solve the issue that players are experiencing. There is an unknown network issue involved and does not have anything to do with the legitimacy of the copy of the game. I'm having the same issue.